This Book a Home Service Policy formalises our commitment to providing the best possible service to our customers.
The aims of our Book a Home Service to Customer Service Policy are to:
- Make the Customer Easy in buying products and knowing us more.
- Make transactions easier for customers and clients
- Provide customers and clients with a consistent level of customer care
- Provide best design aesthetic experience
- Help achieve the vision, goal, and mission of our organisation.
This policy and associated procedures apply to all Customers who Book a Home Service from Slouchyz via Call or Website based Booking.
Slouchyz prioritises the effective service of customers and the respectful handling of customer on a one to one service experience
Slouchyz commits to the following principles and practices in customer service.
- Friendly, professional customer interactions
- Accurate and consistent information about goods and services
- Prompt and efficient service
Home Service Standards
The following service standards apply when we process ahead on Book a Home Service option by our customer.
Charging Fees for Book a Home service in Emirates
- Dubai AED – 2000
- Abu Dhabi & Alain – 5000
- Ajman Sharjah & RAK – 2500
- Um Al Quwain & Fujairah 6000
Note: Above fees should be paid before the service & Once invoice is issued the amount will be deducted.
For the service we provide:
- No pictures are allowed to be taken only under permission of the Team.
- Abayas cannot be taken Away without assistance of the Team.
- Allow us 30min time extra to Arrive the destination from the appointment time booked, In case of Traffic Rush